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A lower overhead should be a continuing objective for your business.


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You can cut costs by evaluating your insurance needs, reducing your reliance on outside consultants and service providers, or cutting down unnecessary supplies and equipment. Ensure that your products are created or chosen in response to the needs of your customers.

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Ask for customer feedback through surveys or direct interaction with them to find out what are the items that they need and expect from your business. The rule of business states that 80 percent of your business will come from 20 percent of your customers. It is, therefore, critical that you exert the extra effort to ensure that you retain the business of your top customers. A very important success factor needed to sustain your business is to provide the best service to your customers.

Satisfied customers are more likely to come back to you.


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  • Better yet, give your customers more than they expect. The above are but a few of the key success factors that you can use for your business.

    The 5 Key Factors of Business Success and How to Improve Creativity - #AskJackD 10

    Your key success factors must encompass all the important areas of your business, from finance, marketing and product development, sales and customer service, and human resources. As a small and home business owner, understanding what you must do to make your business a success is the first step to your path to entrepreneurial success. Steve Ma.

    The 10 Most Critical Factors That Dictate Startup Success

    Reyna writes for PowerHomeBiz. Put extra effort into establishing your small business with a reputation for commitment to customer service excellence. Create customer-friendly policies, encourage employee interaction with employees, and respond to complaints and problems as soon as they arise. One of the most significant critical success factors for a small business is in its ability to react, respond to and recover from adversity.

    Every small business should have contingency plans in place to address a variety of potentially harmful scenarios. Consider what you would do if half your staff quit, your competitor moved in next door or slashed prices, your building burned or your main supplier went out of business.

    Critical Success Factors in New Businesses

    Develop backup plans that will allow you to make fast decisions and get your business back on track, should disaster strike. Lisa McQuerrey has been a business writer since In , she launched a full-service marketing and communications firm. McQuerrey's work has garnered awards from the U. She is also the author of several nonfiction trade publications, and, in , had her first young-adult novel published by Glass Page Books. Objectives of Staffing. WordPress Shortcode. David Mitroff, Ph. Published in: Business. Full Name Comment goes here.

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    Key Success Factors of Your Small Business

    No notes for slide. Presented By David Mitroff, Ph. Find more at www. All Rights Reserved. Financial 3. People 5.